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Flight Levels Systems Architecture

Learn how companies achieve real business agility by managing work beyond team boundaries and operationalizing the business strategy.

Scrum, Kanban, SAFe, MorE or LeSS … Teams are trained up and down so that companies finally act agile on the market. Most of the time, however, nothing happens. The teams work hard to live agility, but the fruits of this work do not even make it to the customer due to the maze of internal dependencies.

The Flight Level model helps to identify value streams in the company, to make dependencies visible, and to manage them successfully. It supports teams, departments and divisions in working together more effectively. From strategic decisions to operational implementation, this creates a continuous workflow that carries the company in the desired direction.

In the Flight Levels Systems Architecture workshop (FLSA) we show you how to connect agile islands and silos in your organization.

The problem is: Business agility is not a team sport, but corporate sport. From the strategic to the operational level, agile interactions are necessary.

  • You want to understand how your company generates value and want to be able to map the value stream from customer requirement to delivery.
  • You want to identify how dependencies between teams and departments affect the workflow and how to manage them.
  • You want to achieve that the strategy is understood and implemented at the operational level.
  • You want to make sure that the agile transformation runs correctly from the beginning or gets back on track.
  • You want to learn from the creator of the model what the Flight Levels are and which systems (boards) you need at which level.

How this workshop can help you

  • We enable you to apply the Flight Levels model independently to the context of your company and to design a proper Flight Levels Architecture.
  • You go home with knowledge that you can immediately apply in practice.
  • As the creators of the model, we will show you which considerations are behind it and how we help companies in all industries to improve significantly.

In the FLSA workshop, we learn how to bridge the gap between strategy and execution.

The content at a glance

  • Team Agility vs. Business Agility: What exactly is the difference?
  • Flight Levels: Which levels need to be considered for becoming agile at enterprise scale?
  • Flight Items: Which work flows through the company and by which systems is it managed?
  • Flight Routes: Where is work generated? Who decides what work is done? How does the work flow through the company? 
  • Agile Interactions: What meetings are needed for enterprise-wide business agility?
  • Take-Off: How does an agile change process look like?

The Workshop

The Flight Levels thinking model reveals its power through visualization. At each Fli

In “Flight Levels System Architecture” we consider the organization as a network of several Flight Levels Systems. These systems are involved in the creation of products and services, and they have to communicate with each other. Different (agile) working methods can be used at different Flight Levels: Scrum, Kanban, SAFe, LeSS, Design Thinking, or just working – it’s totally ok as well!

But be careful: The Flight Levels systems/boards in a company are not necessarily identical with its organizational structure! Simply building one board for each team and department is therefore not a good idea. In this workshop, we will show you how to do it properly.

Together we will, therefore, solve the central question in the Flight Levels Systems Architecture Workshop:

“What boards or Fight Level systems do we need in the organization?

What is important to us

System thinking instead of local optimization
We don’t need high-performance teams, but systems that make better performance possible.
Outcome instead of output
More of anything doesn’t work anymore. It is important to deliver what achieves the best results for customers and business.
Sense instead of Dogma
Find the best solution for your organization – not the best framework blueprint.
Agile interactions instead of agile islands
The right thing happens when the right team is working on the right thing at the right time.

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