Flight Levels Coach

Agile is chic, agile is in! Scrum, Kanban, SAFe, MorE or LeSS… In organizations different methods are being screwed in, employees are being trained up and down, so that the company finally acts agile on the market. For the customer, this usually improves – NOTHING. In this workshop you learn everything you need so that your company can achieve real business agility


What is this all about

  • Finding a way with Flight Levels to coordinate the various management methods in a target-oriented way
  • Connecting Agile Islands – from Scrum to Design Thinking to SAFe – to enterprise-wide business agility
  • Equipping coaches and managers with state-of-the-art techniques and tools for implementation
  • Apply concrete practices to selected company examples

Practical applicability is most important to us!

The training program exclusively deals with topics and solutions from practice. You will see how other companies have found their form of business agility and have numerous opportunities to apply the concepts to your context and receive valuable feedback.

Is this training right for me?

  • You already have experience as an agile coach and now want to be more effective at the corporate level.
  • You want to break through the agile team boundaries and achieve business agility for your entire organization.
  • Your company is in an agile transformation, different agile methods are already in use, but success is still to come.
  • Agility is a declared goal in your company, and you want to know how you can support managers and employees professionally.
  • You’re not a fan of framework religions, agile marketing posters and standard mash recipes but want a customized approach for your organization.

The content at a glance

The content of the Flight Levels Coaching program is based on the basic workshops Flight Levels Board Design (FLFD), Flight Levels Coaching Skills (FLCS)and Flight Levels Systems Architecture (FLSA). There is, however, one essential difference: We assume that the contents are well known. It is all about how to apply the skills in the coaching role.

Target group and general requirements

  • The training is clearly aimed at middle and senior management and experienced agile coaches.
  • We require a sound knowledge of agile working methods or modern management systems: Scrum, Design Thinking, Kanban, Self-organisation, SAFe, LeSS…
  • Knowledge of the working methods of organisations with 50 – 5000 employees is required.
  • You have the willingness to bring in your personal experiences and to continuously implement what you have learned.
  • You used already agile methods in the corporate context.

Flight Levels Coaching requirements

Consider the list as a self-assessment that shows you whether you meet the requirements for the training program.

Flight Levels Flow Design

  • I have a deep understanding of flow-based work.
  • I understand the difference between FL 2 and FL 3 boards.
  • I understand the complexity of FL3 boards and can build FL3 boards.
  • I know what is essential for FL2 visualization.
  • I can build effective Flight Level 2 boards.
  • I can use the 4 Flight Levels activities in board building.
  • I can guide an organization to create focus.
  • I can establish measurements and counter measurements that serve as a feedback loop.
  • I can define the relevant agile interactions for a working system.

Flight Levels Coaching Skills

  • I am capable of facilitating the first conversation to clarify the building blocks on the work level, relationship level and business level and define at least one next step.
  • I am capable of facilitating longer conversations to learn more about the current situation, business context, improvement areas, systems as well as people and to agree on how to proceed.
  • I am capable of applying professional coaching techniques such as questioning, active listening, observing, getting or receiving feedback or visualising.
  • I am capable of balancing expertise („technical know-how“), group dynamics (“social know-how“) und self-awareness („emotional intelligence“).
  • I am capable of shifting between different roles such as individual sparring partner, team coach, workshop facilitator, flight levels trainer or consultant.
  • I am capable of co-creating an agile approach to change.
  • I am capable of effectively collaborate with people from different areas, functions and hierarchy levels.
  • I am capable of facilitating agile interactions both in standardized meetings (such as standups or retrospectives) and tailored workshops.
  • I am capable of communicating with managers on an eye-to-eye level.
  • I am capable of facilitating large group events to inform and engage many people at once.
  • I am capable of applying my own capabilities to foster continuous improvement of systems as well as people.

Flight Levels Systems Architecture

  • I understand why team agility rarely leads to more business agility.
  • I know what FL1, FL2, and FL3 systems are all about.
  • I know the 4 Flight Levels activities.
  • I understand how Flight Levels can be used to move from a multi-year strategy to operational work units.
  • I can create Flight Levels architectures for an organization.
  • I can determine flight items and flight routes of an organization.
  • I can interpret flight routes and conclude the involvement of employees.
  • I know the essential agile interactions to promote company-wide business agility.
  • I understand the basics of an agile change process.

Upcoming Trainings

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